Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We are in partnership with third party delivery service providers. Currently we are delivering through IndiaPost. We will also deliver through courier service if additional payment is made.

Do You Ship Internationally?

Yes, we do but shipping cost needs to be paid in advance.

How Long Will It Take To Get My Package?

In general, it takes about 2 to 3 days from the date of dispatch from our end based on locations and other challenges. You can track the parcel on IndiaPost or on the courier website.

PAYMENT

What Payment Methods Are Accepted?

You can pay online and offline. We have UPI / QR codes and all alternative options of payments.

Is Buying On-Line Safe?

We're in partnership with PAYU for payment gateway service. This takes care of all payment methods and is safe and secure.

Order & Retunrs

How do I place an Order?

You can order online by making your choice, clicking ADD TO CART and providing further details for processing the order.

How Can I Cancel Or Change My Order?

You can cancel your order and we will approve / disapprove it based on the order dispatch and time of date of order.

Do I need an account to place an order?

Yes, it is recommended that you have an account for easy tracking.

How Do I Track My Order?

You can click on track order in the menu and enter your email and order id for detailed information.

How Can I Return a Product?

Returns need to be approved by the management system.
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